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The Benefits of IoT for Human Resources

2022-08-22
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Illustration: © IoT For All

Traditionally, human resources personnel closely monitor employees through survey feedback or integrated monitoring software. However, these methods don’t provide accurate data and objective assessments, leading to decreased employee engagement and miscommunication. To excel in this department, HR managers need a way to track employee performance, behavior, and comfort level without these consequences. That’s where the Internet of Things (IoT) comes into play. It can provide precise monitoring results, making HR tasks much more efficient. Let’s take a look at how professionals can use IoT technology to improve human resources.

'IoT makes it possible for organizations to make actionable decisions. It allows HR to connect to the workforce, address issues, and achieve goals more efficiently.' -Devin PartidaClick To Tweet

Benefits of IoT for HR

#1: Employee Wellbeing

Employee health is a top concern for employers. They want to be sure their workers can produce results without compromising their health. Otherwise, an employee with health issues leads to more sick days, decreased productivity, and less revenue. This is where HR teams can closely monitor employees’ health with connected devices. For instance, wearables provide data such as walking distance, steps, vitals, and food intake. 

The department can pinpoint any health concerns and detect hazardous situations based on data. For example, some wearables can identify specific locations of infected employees and develop a map of safety and pre-authorized zones. This technology can make the workplace safer and improve efficiency.

#2: Better Recruitments

Recruitment is one of the most vital processes of human resources. IoT now makes it possible for human resources to track employee responses during recruitment. Using this technology, human resources can make the recruitment process more efficient.

For example, recruiters can create virtual experiences for interviews. By integrating augmented reality into the setting, HR can enhance candidate evaluation and track responses through wearable technology. On the other hand, artificial intelligence-enabled IoT can enhance the selection process by eliminating bias and increasing employee diversity.

#3: Enhanced Employee Productivity

IoT has eye-tracking technology to detect eye movement using sensors. By tracking these motions, human resources personnel can identify factors such as specific work hours or distractions from background noises.

This information helps HR to gather information on how productive the employees are at work, especially for remote and hybrid workers. In turn, they can help employees improve time and stress management via sessions to ensure they’re more active during work hours.

Additionally, IoT sensor technology can identify the most productive employees, enabling human resources to provide career assistance. For example, a beacon in a keyboard can detect key presses per minute. Suppose HR notices an employee is more efficient at typing than handling calls. In that case, HR could transfer that worker to the back office to enhance productivity.

#4: Workplace Comfort

Research shows that two-thirds of businesses report their employees feeling overwhelmed, which leads to mental and physical ailments. The Internet of Things — with the help of AI — has the potential to detect symptoms of depression and other mental illnesses within employees.

For instance, cameras can click on images of employees at certain times of the day — extracting behavioral patterns and comparing them to pictures of those who suffer from depression. In this way, the technology can help determine whether an employee is suffering from mental health issues. If the findings of IoT indicate an employee is depressed, it can flag HR personnel and allow them to organize counseling sessions. As a result, employees can decrease burnout and feel more comfortable at work.

IoT & the Future of HR

The Internet of Things makes it possible for organizations to make actionable decisions. It allows HR to connect to the workforce, address issues, and achieve goals more efficiently. With this innovativeness, IoT will enhance human resources’ response time and agility — helping organizations stay ahead of the curve while attracting potential recruits.

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  • Artificial Intelligence
  • Augmented Reality
  • Internet of Things
  • People Management
  • Quality Management

  • Artificial Intelligence
  • Augmented Reality
  • Internet of Things
  • People Management
  • Quality Management

参考译文
物联网对人力资源的好处
传统上,人力资源人员通过调查反馈或集成监控软件对员工进行密切监控。然而,这些方法不能提供准确的数据和客观的评估,导致员工敬业度下降和沟通不畅。为了在这个部门表现出色,人力资源经理需要一种跟踪员工表现、行为和舒适度的方法,而不需要这些后果。这就是物联网(IoT)发挥作用的地方。它可以提供精确的监控结果,使HR任务更加高效。让我们来看看专业人士如何利用物联网技术来改善人力资源。员工健康是雇主最关心的问题。他们希望确保员工能够在不损害健康的情况下取得成果。否则,有健康问题的员工会导致更多的病假、生产力下降和收入减少。在这里,人力资源团队可以通过连接设备密切监控员工的健康状况。例如,可穿戴设备可以提供步行距离、步数、生命体征和食物摄入量等数据。该部门可以查明任何健康问题,并根据数据发现危险情况。例如,一些可穿戴设备可以识别受感染员工的具体位置,并绘制出安全地图和预先授权的区域。这项技术可以使工作场所更安全,提高效率。招聘是人力资源最重要的环节之一。物联网现在使人力资源部门在招聘期间跟踪员工的反应成为可能。使用这种技术,人力资源可以使招聘过程更有效率。例如,招聘人员可以为面试创建虚拟体验。通过将增强现实技术整合到环境中,HR可以通过可穿戴技术增强对候选人的评估和跟踪反应。另一方面,人工智能物联网可以通过消除偏见和增加员工多样性来增强选拔过程。物联网拥有眼球追踪技术,通过传感器检测眼球运动。通过跟踪这些动作,人力资源人员可以识别出特定的工作时间或背景噪音的干扰等因素。这些信息有助于人力资源部门收集员工工作效率的信息,特别是对于远程和混合工作的员工。反过来,他们可以通过培训来帮助员工改善时间和压力管理,确保他们在工作时间更活跃。此外,物联网传感器技术可以识别最具生产力的员工,使人力资源部门能够提供职业帮助。例如,键盘上的信标每分钟可以检测到按键。假设人力资源部门发现员工打字比处理电话更有效率。在这种情况下,人力资源部门可以将该员工调到后台办公室以提高生产率。研究表明,三分之二的企业报告称,他们的员工感到不堪重负,这导致了精神和身体上的疾病。在人工智能的帮助下,物联网有可能检测员工的抑郁症状和其他精神疾病。例如,相机可以在一天的特定时间点击员工的照片,提取他们的行为模式,并将其与抑郁症患者的照片进行比较。通过这种方式,这项技术可以帮助确定员工是否患有心理健康问题。如果物联网的发现表明员工情绪低落,它可以标记人力资源人员,让他们组织咨询会议。因此,员工可以减少倦怠,在工作中感到更舒适。物联网使组织机构做出可行的决策成为可能。它允许人力资源与劳动力建立联系,解决问题,并更有效地实现目标。有了这种创新性,物联网将增强人力资源的响应时间和敏捷性——帮助组织保持领先,同时吸引潜在的人才。
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