In a Machina Research (now part of Gartner) report, permanent roaming was identified as critical to global Internet of Things (IoT) growth. Permanent roaming applies to IoT devices, including mobile phones, and is based on roaming agreements between networks. GSMA defines roaming as follows:
“Roaming enables a mobile subscriber to automatically make and receive voice calls, send and receive data or access other services when travelling outside the geographical coverage area of their home network by means of using a visited network.”
Machina Research stated that regulatory permanent roaming prohibition (i.e., the ability for a device to maintain connectivity anywhere) would be essential to enterprise growth.
Many organizations are still unaware of current roaming restrictions — until unexpected charges rack up. Most often, it is the result of cell phone use outside a home country. This usage is one of the reasons why unlimited or free roaming and SMS data are attractive features.
It’s essential to read the fine print. Some plans offer unlimited text and data in multiple countries. However, the provider may rely on partner networks not bound by the offer. In other words, it is the responsibility of the end user to research roaming rules and rates, as well as additional surcharges and taxes that may apply.