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Microsoft to integrate ChatGPT into Teams

2023-02-06
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Microsoft is integrating the technology behind OpenAI’s hugely successful chatbot ChatGPT into Teams as part of a new premium offering. The AI will be used to simplify meetings, including automating notes and recommending tasks based on conversations had during the call. It comes as OpenAI launches its own ChatGPT premium plan and a new report revealed the tool had 100 million monthly active users in January, making it the fastest-growing consumer application in history.

Microsoft is using ChatGPT to generate content from meetings in Teams premium including chapter markers and smart notes (Photo: Microsoft)
Microsoft is using ChatGPT to generate content from meetings in Teams premium, including chapter markers and smart notes. (Photo courtesy Microsoft)

The premium plan will cost $7 a month in June and then rise to $10 a month in July, according to Microsoft. This is the first product announcement from Microsoft incorporating the chatbot technology since it took a further $10bn stake in OpenAI and confirmed it would offer the API through its Azure cloud service.

OpenAI’s chatbot will run when someone starts a meeting but can also be used to help create a template that matches the needs of the meeting organiser. It will include an intelligent recap that automatically generates notes and personalised highlights to “help you get the information most important to you” even if you didn’t attend the meeting, according to Microsoft.

“Built on the familiar, all-in-one collaborative experience of Microsoft Teams, Teams Premium brings the latest technologies, including Large Language Models powered by OpenAI’s GPT-3.5, to make meetings more intelligent, personalised, and protected—whether it’s one-on-one, large meetings, virtual appointments, or webinars,” said Nicole Herskowitz, VP of Microsoft Teams in a statement.

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ChatGPT will also generate chapters in the recording of a meeting to divide it into sections, generating titles for each section and descriptions to make it easier to find the most relevant aspects. It can also add ‘personalised timeline markers’ only visible to the user to show when they left or joined a meeting and highlight when a specific name was mentioned.

ChatGPT will aid branding and customisation

As ChatGPT improves, so will its use within Teams, according to Herskowitz. “Soon, these personalised meeting highlights will expand to include speaker timeline markers that show you who spoke during the meeting, when they spoke, and allow you to jump to that moment. Speaker timeline markers are intelligently organised by who you work most closely with, so you’ll never miss feedback shared from your manager in a meeting again.”

Microsoft says automated chapter markers and personalised timeline markers are available in PowerPoint Live through Teams today, with other features including an intelligent recap, notes and generated tasks will be added in the second quarter of this year.

Teams premium will also include live translations generated from the captions that can translate between 40 spoken languages with captions shown in the users’ language of choice. For this to work only the organiser of the meeting needs to have paid for Teams premium – then everyone in the meeting can select their caption language of choice.

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Other Teams features will include branded meetings with backgrounds and logos changed to those of the company hosting the meeting, a wider range of templates and user policy packages, as well as watermarking and recording limits.

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Microsoft says it is also rolling out Microsoft Purview Information Protection sensitivity labels for Microsoft 365 E5 that also have Teams Premiums, allowing organisers to apply the most relevant and important meeting options based on the sensitivity of the meeting content.

ChatGPT Premium and 100 million users

As other companies look to monetise the potential behind ChatGPT, OpenAI announced plans for a premium subscription service that will ensure faster response times, priority access to new features and general access to ChatGPT even during peak times.

ChatGPT Plus has been in development since the start of the year, after the success of the generative AI tool took its creators by surprise. The $ 20-a-month subscription will be available to US-based customers initially with plans for a wider rollout in the near future.

Free access will remain but OpenAI said it felt the need to offer subscription packages to ensure it could still justify the cost of offering a free tier. It will also continue to learn from how users interact with the tool to improve its functionality, reliability and performance.

“We launched ChatGPT as a research preview so we could learn more about the system’s strengths and weaknesses and gather user feedback to help us improve upon its limitations,” the company said in a statement. “Since then, millions of people have given us feedback, we’ve made several important updates and we’ve seen users find value across a range of professional use-cases, including drafting and editing content, brainstorming ideas, programming help, and learning new topics.”

OpenAI says in the future it hopes to expand the premium offering based on user feedback. This could include lower and higher cost plans, data packs, business plans and wider availability. The ChatGPT API is also expected to be available for third-party developers to create their own tools, likely priced on a ‘per-use’ basis in the same way other OpenAI APIs are managed.

There is a potentially large customer base ready to pay the subscription. A recent study by UBS, reported by Reuters, found that the tool reached 100 million monthly active users in January. That makes it the fastest-growing consumer application in history. The study was based on data from Similarweb which found ChatGPT had about 13 million unique visitors per day in January, double the December figure and just one full month after it was launched.

Read more: GPT-4 ‘weeks away’ as OpenAI plans ChatGPT mobile app

Topics in this article : AI , ChatGPT , Microsoft

参考译文
微软将把ChatGPT集成到Teams中
微软正在将OpenAI非常成功的聊天机器人ChatGPT背后的技术整合到Teams中,作为新的付费产品的一部分。人工智能将被用于简化会议,包括自动记录和根据通话期间的对话推荐任务。与此同时,OpenAI推出了自己的ChatGPT付费计划,一份新的报告显示,该工具在1月份拥有1亿月度活跃用户,使其成为历史上增长最快的消费应用程序。根据微软的说法,6月份的收费计划将是每月7美元,7月份将涨到每月10美元。这是自微软进一步斥资100亿美元入股OpenAI并证实将通过其Azure云服务提供该API以来,微软发布的首个包含该聊天机器人技术的产品。OpenAI的聊天机器人将在有人开始会议时运行,但也可用于帮助创建符合会议组织者需求的模板。微软表示,即使你没有参加会议,它也将包括一个自动生成笔记和个性化重点的智能概述,以“帮助你获得对你来说最重要的信息”。微软Teams副总裁Nicole Herskowitz在一份声明中表示:“Teams Premium基于微软Teams熟悉的一体化协作体验,带来了最新的技术,包括由OpenAI的GPT-3.5支持的大型语言模型,使会议更加智能、个性化和受保护——无论是一对一、大型会议、虚拟约会还是网络研讨会。”ChatGPT还将在会议记录中生成章节,将其划分为部分,为每个部分生成标题和描述,以便更容易找到最相关的方面。它还可以添加仅对用户可见的“个性化时间线标记”,以显示他们何时离开或加入会议,并在提到特定名字时突出显示。根据Herskowitz的说法,随着ChatGPT的改进,它在团队中的使用也会得到改善。“很快,这些个性化的会议集锦将扩展到包括发言者时间线标记,显示谁在会议期间发言,他们什么时候发言,并允许您跳转到那一刻。发言者的时间线标记是由你最密切的同事智能组织的,所以你再也不会错过经理在会议上分享的反馈了。微软表示,PowerPoint Live through Teams现已提供自动章节标记和个性化时间线标记功能,今年第二季度还将添加智能概述、笔记和生成任务等其他功能。团队付费版还将包括由字幕生成的实时翻译,可以在40种口语之间进行翻译,并以用户选择的语言显示字幕。为此,只有会议组织者需要支付团队溢价-然后会议中的每个人都可以选择他们选择的标题语言。Teams的其他功能还包括品牌会议,会议背景和标识将更改为会议主办公司的背景和标识,更广泛的模板和用户策略包,以及水印和记录限制。微软表示,它还为微软365 E5推出了Microsoft Purview信息保护敏感性标签,该标签还具有Teams premium,允许组织者根据会议内容的敏感性应用最相关和最重要的会议选项。当其他公司寻求将ChatGPT背后的潜力变现时,OpenAI宣布了一项高级订阅服务的计划,该服务将确保更快的响应时间,优先访问新功能,以及即使在高峰时段也可以使用ChatGPT。自今年年初以来,ChatGPT Plus一直在开发中,这款生成式人工智能工具的成功让它的创造者大吃一惊。这项每月20美元的服务最初只面向美国用户,并计划在不久的将来推广开来。 免费访问仍将继续,但OpenAI表示,它觉得有必要提供订阅包,以确保它仍能证明提供免费级别的成本是合理的。它还将继续学习用户如何与该工具交互,以提高其功能、可靠性和性能。该公司在一份声明中表示:“我们推出ChatGPT作为研究预览,这样我们就可以更多地了解该系统的优缺点,并收集用户反馈,以帮助我们改进其局限性。”“从那以后,数百万人给了我们反馈,我们进行了几次重要的更新,我们看到用户在一系列专业用例中发现了价值,包括起草和编辑内容、头脑风暴、编程帮助和学习新主题。”OpenAI表示,未来希望根据用户反馈扩大付费服务。这可能包括较低和较高的成本计划、数据包、业务计划和更广泛的可用性。ChatGPT API也有望供第三方开发人员创建自己的工具,可能会像其他OpenAI API一样,以“每次使用”的方式定价。有一个潜在的庞大的客户群准备支付订阅费。据路透社(Reuters)报道,瑞银(UBS)最近的一项研究发现,该工具在1月份的月活跃用户达到了1亿。这使得它成为历史上增长最快的消费类应用。这项研究基于Similarweb的数据,该数据发现ChatGPT在1月份每天的独立访问人数约为1300万,是去年12月份的两倍,而这距离ChatGPT推出仅仅一个月。
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